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Orders & Returns – Fashion-seo.com

At Fashion-seo.com, every piece of replica clothing and every replica watch is carefully hand‑inspected before shipping. We also provide detailed pre‑shipment photos and videos so you can see the actual item you’ll receive. Customer satisfaction is our top priority, and this page explains how orders, delivery, and returns work.

For full details, please also review our dedicated
Return & Exchange Policy and Shipping & Delivery pages.

Order Processing & Confirmation

  • After you place an order and complete payment, our team reviews and confirms your order details.

  • We then prepare your items and record pre‑shipment photos/videos to show the condition, design, and key features of your products.

  • You will receive:

    • An order confirmation email with your order number.

    • Pre‑shipment photos/videos via your preferred contact method (e.g., WhatsApp, email) for approval.

Once you approve the pre‑shipment photos/videos, your order is considered final and binding, and we will arrange shipment according to our Return & Exchange Policy.

Delivery, Tracking & Shipping Time

  • All orders are shipped by courier from our warehouse in Hong Kong directly to your doorstep.

  • Once your order has been shipped, you will receive:

    • shipping confirmation email

    • Your tracking number and courier information

You can use the tracking number to follow your package’s progress online.

  • Typical delivery time is 3–5 working days, depending on your location and courier performance.

  • Please note that delivery times are estimates and may be affected by customs clearance, local courier delays, holidays, or other external factors.

We guarantee delivery: if your shipment is lost or seized in transit, we will reship one time at our expense after we complete an investigation with the courier.

Important Shipping Responsibilities

To avoid delivery issues, please:

  • Make sure your shipping address and contact number are 100% correct before submitting your order.

  • Be available to receive the package or respond to any courier or customs contact.

Please understand:

  • We are not responsible for reshipment if you provided an incorrect or incomplete address.

  • We are not responsible for any import taxes, customs duties, or local fees charged on your package. These are the buyer’s responsibility according to local laws.

Return & Exchange Requests – 3-Day Window

If, for any reason, you are not satisfied with your order when it arrives, you must:

  1. Contact us within 3 days of the date you receive the package.

  2. Clearly describe the issue and provide supporting photos or videos if there is any damage, defect, or discrepancy.

We will then review your case and provide instructions on whether a return or exchange is possible under our Return & Exchange Policy.

Key points:

  • Return requests after 3 days from receipt cannot be accepted, as we are unable to verify when the issue occurred.

  • In most cases, we offer repairs or exchanges for verified defects or shipping damage, according to our policy.

  • For change‑of‑mind situations, restocking fees and shipping costs may apply. Please check the full policy for details.

How to Return Items (If Approved)

If our support team approves a return or exchange:

  1. We will send you the return address and specific instructions.

  2. You must send the product back within 3 days after we approve your return.

  3. You must:

    • Use a reliable courier service

    • Pay the return shipping cost yourself

    • Provide us with the tracking number as soon as you ship the parcel

Please pack the item securely to avoid damage in transit. We are not responsible for items damaged or lost during return shipping.

Refunds & Processing Time

If a refund has been approved:

  • Refunds are generally issued for the product amount only, excluding the original shipping fees we paid to send the order.

  • Where applicable, restocking fees may be deducted based on order value, as described in the Return & Exchange Policy.

  • Once we receive and inspect the returned item, please allow up to 7 business days for your refund to be processed.

We will notify you by email once your refund has been issued.

Information to Include When Contacting Us

To speed up handling of any issue with your order, please include the following information when you contact our support team:

  • Your full name

  • Your order number and the date the order was placed and received

  • list of the product(s) you want fixed, exchanged, or refunded

  • A clear reason for your request, plus photos/videos if there is damage or a defect

This information helps us quickly locate your order and provide the best solution.

Payment Methods & Security

We currently accept several secure payment methods suitable for international customers, including:

  • Western Union

  • Bitcoin (Crypto)

  • Wise (formerly TransferWise)

  • WorldRemit

  • Remitly

  • Paysend

  • Bank Wire Transfer

  • PayPal (Friends & Family, no discount)

You can find full details, discounts, and step‑by‑step instructions on our Payment Methods page.